Verbal updates
Update fields, dictate notes and assign tasks by voice, from desktop to smartphone.
* Features
The full Words2Actions™ toolset
From the first ring to the closed deal, every call, voicemail, text and email is captured, transcribed, ranked and turned into action inside your CRM.
Communication Hub
All your communications, prioritized
A single dashboard brings every inbound and outbound call, voicemail, text and incoming email together. Open a contact, see ranked messages, trigger a VIP call, or block and remove a contact from one place.
- Recorded and transcribed. Calls and voicemails are captured automatically for fast review.
- Ranked by importance. Lead value, VIP status and hot-lead alerts surface the next best action.
- CRM-ready. Unknown numbers can become contact records so follow-up never disappears.
Agentic AI
AI that ranks leads and guides the call
Words2Actions™ reads the key phrases across your conversations, scores priority, and builds a guide tailored to each prospect and their history.
- Discussion guides. Clear talking points help every rep know what to say next.
- Call mapping. See the date, time and frequency each subject was discussed.
- Story-So-Far and 360 View. Scan the full client journey at a glance, then drill down when needed.
Feature set
A complete communication intelligence platform
Everything your team needs to stop typing, recover context, and follow up with the right people first.
Call mapping
Track what was discussed, when it came up, and how much time each subject received.
Discussion guides
AI-built talking points are sequenced and tailored to every prospect's history.
Voicemail intelligence
Every voicemail is scored for VIP status and lead value, with alerts for hot leads.
Story-So-Far
Review research, calls and correspondence in one living 360-degree client story.
Agentic AI ranking
Rank calls, voicemails, texts and emails by key phrase, lead value and priority.
Works everywhere
Use Words2Actions™ wherever you work, across desktop and smartphone workflows.
CRM integration
Fits your CRM's custom fields and workflow, with Dun4U™ setup available.
Turn every conversation into the next action
See the Communication Hub, AI ranking and verbal CRM updates working together.