Our Story So Far page shows the SEQUENCE of the discussion points during the call – providing the Sales Manager with the actual call flow and the actual time spent on each topic – to ensure the rep is following the proper sales sequences . . . . a powerful coaching tool.
The other key component of the Story So Far is the “begins” tab, which shows WHEN on the call the key point was discussed.
This feature allows the user to quickly go the specific part of the recorded call they want to hear, saving significant time and frustration.
This maximizes the value of your call recording solution by dramatically increasing the use of the recordings, because reps and managers can now easily select the short segments of interest to them.
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